Faq

In case, for serious, unforeseen reasons, you will have to cancel your booking, by giving us written notice, the deposit paid will not be lost if the cancellation is made up to 15 days before arrival. The deposit can be used for a reservation in our facilities during the current season or the following season.
In case of cancellation from 14th day before arrival, the deposit twill be withheld.
In case of delate arrival due to any circumstances, the whole amount - as per reservation – will be charged.
In case of early departure a fee equivalent to the cost of max. 3-night stay with bed and breakfast - starting from the real departure day - will be charged.

Yes, you can. We suggest our guests the Allianz Booking Protection Insurance. For more details click here.
Please be aware that the insurance can be purchased not later than 11:59 pm of the day following the deposit payment.

Hotel Europa has a front-sea position that allows the direct access to the private beach.

Rooms and parking spots are available for arrival from 02:00 PM onward and has to be freed no later than 10:00 AM.

Hotel Europa does not have a restaurant in its premises but for those who chose the HB rate there is the Panfilo Restaurant at 300 mt far.

Pets are not allowed in the hotel.

You can stop at Portogruaro / Caorle station or at San Donà di Piave / Jesolo station. Taxi and bus services to our localities are available from each station. Or you can use the Goopti service that you find linked on our site for fast and cheap transfers.

The price includes the buffet breakfast, beach service (1 sun umbrella and 2 sunbeds per room), VAT, and an outdoor parking space.

The local tourist tax is not included in the room rate and must be paid upon departure. The amount of the tax is € 1.50 per person per day (only for those from 12 years old) up to a maximum of 10 consecutive nights.

Hotel Europa is about 2 km from the centre of Caorle. Walking along the seafront promenade you can easily reach the centre in 10 minutes.

The hotel features a free outdoor private parking area. There is also parking spaces in the garage (to be reserved in advance) which costs € 6,00 per day.

All rooms have balconies and the majority of them has a wonderful sea view.

In order to promote sustainable and conscious tourism as well as the adoption of good practices in tourism, the City Administration has provided for the determination of the entry fee to the Old City of the Municipality of Venice and other smaller islands of the lagoon. (Lido di Venezia compreso Alberoni e Malamocco, Pellestrina, Murano, Burano, Torcello, Sant‘Erasmo, Mazzorbo, Mazzorbetto, Vignole, S. Andrea, La certosa, S. Servolo, S. Clemente, Poveglia, Sacca Sessola).
Those who plan to visit the Old City of Venice without staying overnight, must book their visit on the specific computer application and, except for the conditions of exclusion and exemption provided by the Regulations, make the relevant payment of the fee of € 5,00 per person.

Bookings are made by entering the visitor's first name and last name in the form at this link or in the dedicated app. Once you have registered, you will be able to choose whether to download the voucher with QR-code and booking code or receive an email to the email address of the person who made the booking.

On a trial basis for 2024, booking and payment of the entry fee will apply from 8:30 a.m. to 4 p.m. on the following days:

- 25, 26, 27, 28, 29, 30 April
- 1, 2, 3, 4, 5, 11, 12, 18, 19, 25, 26 May
- 8, 9, 15, 16, 22, 23, 29, 30 June
- 6, 7, 13, 14 July

Children under 14 years are not required to pay and do not need to place a reservation for access. They have to prove their age with a valid identity document.